• June 21, 2025
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Amazon CEO Andy Jassy has told employees that artificial intelligence is set to reshape the workforce at the tech giant, with many corporate roles likely to be cut in the coming years.

In a company-wide memo sent on Tuesday, June 17, 2025, Jassy made it clear that AI is going to become deeply embedded in the company’s operations and that it will replace some jobs currently held by humans.

Jassy urged Amazon employees to be proactive and “curious about AI,” emphasizing that those who adapt to the changes will be in a better position to stay with the company. At the same time, he acknowledged the uncomfortable truth: AI will result in fewer people being needed for some existing roles.

“We will need fewer people doing some of the jobs that are being done today, and more people doing other types of jobs,” Jassy wrote in the memo. “It’s hard to know exactly where this nets out over time, but in the next few years, we expect that this will reduce our total corporate workforce as we get efficiency gains from using AI extensively across the company.”

Amazon joins a growing list of major tech firms that are pivoting toward AI and openly admitting that the shift will lead to job displacement. Jassy explained that AI is already being deployed across “virtually every corner of the company,” helping Amazon streamline operations, automate routine tasks, and boost productivity. From simplifying shopping to automating chores and backend tasks, AI is becoming a central force behind Amazon’s evolution.

Jassy mentioned that many AI agents that will carry out these tasks haven’t even been built yet, but they’re coming quickly. And when they do arrive, they will make certain job functions obsolete.

“Many of those agents have yet to be built, but make no mistake, they’re coming and coming fast,” he said.

The message from Amazon’s CEO echoes broader concerns about AI’s impact on employment. While AI promises major efficiency gains and business growth, it also raises tough questions about what happens to employees who find their roles automated.

Still, Jassy made it clear that this is not all doom and gloom. For employees who are willing to adapt, learn, and engage with AI tools, new opportunities may open up. “Those who embrace these changes and help drive them will be well-positioned,” he noted.

The bottom line: Amazon is betting big on AI, and the effects on its workforce will be significant. The company plans to be leaner, faster, and more tech-driven, and that means fewer traditional jobs, more automation, and a clear message to staff: evolve or risk being left behind.

As AI becomes central to business strategy, Amazon’s approach offers a glimpse into how other major corporations may restructure in the coming years.

Ethan Cross
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