Three UPS Store locations in Northeast Pennsylvania — Dallas, Dickson City, and Honesdale — are set to close in the coming days, but contrary to initial public reaction and speculation, these closures are not part of a larger corporate shutdown. Instead, they stem from a routine and voluntary decision by the franchise owner.
Franchisee Declines Renewal
All three stores were operated by long-time franchisee Dave McQueen, who opted not to renew his franchise agreements. A UPS Store spokesperson confirmed that these closures are not connected to broader company downsizing or economic headwinds, but are instead “a standard and normal part of franchise business operations.”
McQueen, 84, had reportedly been running the Dallas location since 1994. According to the landlord, he had been operating on a month-to-month lease while exploring the possibility of selling. A potential deal reportedly fell through recently due to financing issues.
The UPS Store Is Growing, Not Shrinking
The UPS Store, Inc. — a subsidiary of UPS — emphasized that it is not reducing its national footprint. In fact, the brand has grown steadily, adding approximately 100 new franchised locations each year and now boasting more than 5,400 stores nationwide.
“Contrary to recent media reports, The UPS Store is not closing stores across the country,” said a representative. “The decision in Pennsylvania was solely the franchisee’s and reflects a common transition in the franchising world.”
Local Impact Still Felt
Despite the corporate context, local communities are feeling the impact. These stores provided not just shipping and mailing services, but also business essentials like printing, packaging, and mailbox rentals. Several residents expressed sadness online, with one comment reading, “The Dickson City UPS was a lifesaver for my small business. I’ll miss the team dearly.”
Retail Landscape Context
The article originally linked these closures to broader retail struggles and UPS’s earlier announcement of job cuts in 2025. While UPS (the parent company) has disclosed separate operational changes, they do not affect The UPS Store franchising strategy.
Still, the emotional reaction from patrons reflects a broader consumer unease about the changing retail landscape, especially in small towns where such full-service centers are vital.
Bottom Line
This isn’t a corporate retreat — it’s a personal business decision. The UPS Store continues to grow nationally, and the closures in Dallas, Dickson City, and Honesdale simply mark the end of one franchisee’s long tenure, not a shift in company strategy.
Leo Cruz brings sharp insights into the world of politics, offering balanced reporting and analysis on the latest policies, elections, and global political events. With years of experience covering campaigns and interviewing world leaders, Leo ensures readers are always informed and engaged.
